On-call phone coverage

Nurse on-call number

To make the emergency number easy to share, create and publish a single nurse on-call number, however many care homes share the on-call rotation.

The single nurse on-call number is then known across all participating care homes, so staff can reach the on-call nurse at any time during the night or weekend, without revealing nurses' personal or work phone numbers.

Programming on-call phone coverage

Nurse on-call schedule

Planitel is a phone schedule that, combined with your single nurse on-call number, forwards calls to the on-call nurse according to the date and time slot.

The phone schedule is built quickly and easily, months in advance, from a web interface, with all the nurses who may be on call.

Nurse on-call setup

Nurse on-call

Planitel offers many options for cascading call overflow, voicemail and SMS alerts, both at the start of an on-call shift and for unanswered calls.

If a nurse is absent or changes phones, the schedule can be updated in real time from anywhere through secure web access.

This access also lets you view nurse on-call call statistics.