Planitel secures call reception on wind farm on-call numbers.
Many renewable energy players use Planitel, including Akuo, Bouygues Energies & Services and Elicio.

Wind farm on-call phone service — rotation management

24/7 on-call coverage for wind farms

Every wind turbine installation requires a 24/7 on-call number so that regional and local authorities — including town halls, police and fire and rescue services — can report any disruption, malfunction or accident.

Fortunately, these calls are very rare, but they still require a 24/7 on-call schedule to make sure they are answered.

Wind farm on-call management

Round-the-clock wind farm on-call

Planitel secures 24/7 on-call duty through phone scheduling, removing the uncertainty of manual handling so calls are always forwarded correctly.

More than just automatic call forwarding, Planitel lets you define escalation scenarios for when on-call technicians do not answer.

The wind farm on-call schedule is planned months in advance, but can be changed at any time online.

On-call wind turbine technician

Wind farm on-call service

Planitel lets you handle calls on every type of on-call number efficiently and securely.

With an on-call number for wind maintenance technicians, the technician can get to the site without delay — and if they do not answer, an escalation scenario can kick in.